Privacy Statement
Preface
LIVESTREAM SOLUTIONS takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement we explain to you which data we process and for what purpose we do so. In addition, you can read in this Privacy Statement about your rights regarding our processing of your personal data. We recommend that you read this Privacy Statement carefully. If you have any questions, you can always contact us hello@livestreamsolutions.nl
Who is LIVESTREAM SOLUTIONS?
LIVESTREAM SOLUTIONS, with offices in (1013 BC) Amsterdam at Moermanskkade 301, registered in the trade register of the Chamber of Commerce under number 63073323.
LIVESTREAM SOLUTIONS is the controller with regard to the processing of your personal data by LIVESTREAM SOLUTIONS.
How does LIVESTREAM SOLUTIONS use your data?
Below you will find an overview of the purposes for which LIVESTREAM SOLUTIONS processes personal data about you. It is always indicated which data LIVESTREAM SOLUTIONS uses for that specific purpose, what the legal basis is for processing that data and how long the data is kept by LIVESTREAM SOLUTIONS. To keep things clear, we have grouped everything by type of data flow.
Services, customer management and financial administration
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Purpose: |
Financial administration |
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Data: |
Company name, Billing address, Bank details (Bank name/IBAN/BIC), Outstanding balance |
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Basis: |
Legal obligation |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Providing the service itself |
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Data: |
Name and address data, E-mail address, File data, Financial data, Data necessary to provide the service, Data generated during the service |
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Basis: |
Execution of the agreement |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Billing |
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Data: |
Name and address data, E-mail address, File data, Financial data, Data necessary to provide the service, Data generated during the service |
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Basis: |
Execution of the agreement |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
CRM |
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Data: |
Name, Username, Email address, Location, Order history, Social media account, Phone number |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Job application |
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Data: |
Name, Username, Email address, Location, Order history, Social media account, Phone number |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
Marketing
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Purpose: |
direct marketing |
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Data: |
Name, name and address details, email address, telephone number, click behavior |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Newsletter |
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Data: |
Name, name and address details, email address, telephone number, click behavior |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
social media marketing |
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Data: |
Name, name and address details, email address, telephone number, click behavior |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Website analytics |
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Data: |
Surfing behavior, Location |
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Basis: |
Legitimate interest |
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Interest concerned: |
Commercial interest |
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Retention period: |
As long as necessary for this purpose |
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Purpose: |
Chat function |
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Data: |
Content of the message |
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Basis: |
Execution of the agreement |
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Retention period: |
As long as necessary for this purpose |
Website
How do we obtain your personal data?
LIVESTREAM SOLUTIONS has information about you because you have provided that information to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and its processing:
Insight
You can always view your own (personal) data and change them if necessary in your account. If you want to see the personal data that has been recorded about you at LIVESTREAM SOLUTIONS, you can request access.
Change
If you want to make changes to the personal data that you have seen in response to a request for access and that you cannot change yourself in your account, you can submit a request to LIVESTREAM SOLUTIONS. You can request that LIVESTREAM SOLUTIONS change, correct, supplement, delete or shield your data.
Restricting Processing
You also have the right, under certain conditions, to request LIVESTREAM SOLUTIONS to limit the processing of your personal data.
Right to object
If processing is carried out on the basis of 'legitimate interest' by LIVESTREAM SOLUTIONS or a third party, you have the right to object to that processing.
data transfer
You have the right to obtain your personal data from LIVESTREAM SOLUTIONS. LIVESTREAM SOLUTIONS will provide this in a structured and common form, which can easily be opened in other common digital systems. This way you can also transfer your data to another provider.
Revoke consent
In all cases where the basis for certain data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but does mean that we are no longer allowed to process that data. LIVESTREAM SOLUTIONS may therefore no longer be able to provide you with certain services.
Response by LIVESTREAM SOLUTIONS
A request can be sent to hello@livestreamsolutions.nl LIVESTREAM SOLUTIONS will respond to your request as soon as possible and in any case no later than one (1) month after LIVESTREAM SOLUTIONS has received such request. If LIVESTREAM SOLUTIONS rejects your request, we will indicate in our response why the request is rejected.
Recipients of the personal data
LIVESTREAM SOLUTIONS may be obliged to provide your data to a third party, for example on the basis of a legal obligation.
What are cookies and how does LIVESTREAM SOLUTIONS use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the LIVESTREAM SOLUTIONS website and then stored on the hard drive or in the memory of your computer, tablet, mobile phone or other device (hereinafter: “Device” ) being saved. The cookies placed via the LIVESTREAM SOLUTIONS website cannot damage your Device or the files stored on it. When we talk about 'cookies', we not only mean these small pieces of (text) information, but also similar techniques with which information is collected.
Can this Privacy Statement be changed?
This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.
Where can you go with complaints and questions?
If you have any questions about this Privacy Statement and the way in which LIVESTREAM SOLUTIONS uses your data, you can send an email to hello@livestreamsolutions.nl If you have a complaint about the way in which LIVESTREAM SOLUTIONS processes your data, you can send an email to: hello@livestreamsolutions.nl In addition, you can always contact the competent national supervisory authority in the field of privacy protection. In the Netherlands this is the Personal Data Authority.